Apparel and Shoes Return Policy
At PICKLEBALL DROP SHOP, we offer returns on most items purchased from our website. Items eligible for returns include apparel, shoes, and accessories in accordance with the guidelines listed below. In the event you have a larger item to return, such as court equipment, please e-mail us at info@pickleballdropshop.com for more information.
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Apparel, Shoes, Accessories and Other Merchandise
We accept returns for exchange or refund within 30-days of the invoice date. When returned, all items must be in brand new condition.
Shoes: must be returned in their original box and free of any signs of wear, discoloration, dirt or scuffs.
Apparel: must be unworn, unwashed and include original manufacturer tags, labels and packaging.
Original shipping charges are non-refundable. In the event you have a larger item to return, such as court equipment, please e-mail us at info@pickleballdropshop.com for more information. *If an item arrived damaged or you believe there may be a manufacturer defect, please contact us immediately before completing the returns process.*
*All returns must be shipped back in boxes or packaging that is free of any other labels or markings. Please do not tape or add labels to the manufacturer's original packaging.
*If you're trying to process a return after the 30-day purchase window, please contact us at (404) 781-9690 or info@pickleballdropshop.com.
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